# MDTP Alerting and Incident Management Tooling

> A sourced UK public sector contract award published by H M REVENUE &amp; CUSTOMS.

## Key facts

- Buyer: [H M REVENUE &amp; CUSTOMS](/buyers/h-m-revenue-customs/contract-awards)
- Supplier: [Bytes Software Services Limited](/suppliers/bytes-software-services/public-sector-contract-awards)
- Award value: £286,209
- Tender value: £286,209
- Award date: 8 May 2026
- Published: 13 May 2026
- Contract start: 6 June 2026
- Contract end: 5 June 2029
- Stage: awarded
- Procurement category: services
- Notice ID: aae9f646-fdb0-4b18-b8db-4e5773cf2822-897049
- OCID: ocds-b5fd17-5df04235-054b-4bf1-a900-415ece87d123

## Description

Procurement is for the provision of the following PagerDuty licenses and service via a reseller for the duration of the Contract: - Qty 190 Business Licenses - Qty 1 pack of 1000 Stakeholder Licenses \(Subject to periodic review\) - Qty 1 Premium Support

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/aae9f646-fdb0-4b18-b8db-4e5773cf2822-897049)
