# Goto Assist Remote Support

> A sourced UK public sector contract award published by Isle of Wight Council.

## Key facts

- Buyer: [Isle of Wight Council](/buyers/isle-of-wight-council/contract-awards)
- Supplier: [Phoenix](/suppliers/phoenix/public-sector-contract-awards)
- Award value: £53,916
- Tender value: £53,916
- Award date: 27 February 2020
- Published: 25 March 2025
- Contract start: 28 February 2020
- Contract end: 2 March 2028
- Stage: awarded
- Procurement category: services
- Notice ID: cc2fe165-bd7a-42b1-a574-1c8bb95d9e7b-836075
- OCID: ocds-b5fd17-5cd15afe-9058-4c41-a7a3-6d2edb2ed241

## Description

Enables ICT staff to access and control remote computers and other internet-connected devices in order to provide technical support as an alternative and backup method to the primary toolset\. Additional information: Value set out describes the whole life cost from 28 February 2020 until 02 March 2025 \(£25,421\.34\) informally and then 03 March 2025 - 02 March 2028 \(£28,494\.18\) Non Compliance approved internally\. Whole life cost £53,915\.52\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/cc2fe165-bd7a-42b1-a574-1c8bb95d9e7b-836075)