# User Research Contract 2021

> A sourced UK public-sector contract award published by Office for National Statistics.

## Key facts

- Public buyer: [Office for National Statistics](/buyers/office-for-national-statistics/contract-awards)
- Contract winner: [PEOPLE FOR RESEARCH LTD](/contract-winners/people-for-research/public-sector-contract-awards)
- Award value: £450,000
- Award date: 29 November 2021
- Published: 14 March 2022
- Contract start: 6 December 2021
- Contract end: 1 December 2023
- Stage: awarded
- Procurement category: services
- Notice ID: 0dc9b0f1-a9f6-4fe3-a9fa-0dca205ae87e-494682
- OCID: ocds-b5fd17-5c092519-5402-44da-9939-a32e176d9e80

## Description

The Office for National Statistics are the United Kingdom's largest independent producer of official statistics and are recognised as the National Statistical Institute\. Currently, the organisation is looking to procure the services of a single supplier for the recruitment of qualitative research participants, with the main business areas being Social Surveys and Digital Services & Technology\. We need a supplier to identify, contact, schedule and coordinate participants for a range of user qualitative research activities, including, but not limited to focus groups, interviews, usability testing, cognitive interviewing and tree testing\. The supplier will also be responsible for distributing and managing incentives for participants as well as maintaining attendance records\.

## Related contract awards

- [Provision of Methodological Research Services](/contracts/ocds-b5fd17-0d8a64f7-a97e-4450-9796-54b75dbdf71f): Office for National Statistics
- [E-shot Pro Email Communications Platform](/contracts/ocds-b5fd17-0bea7b19-f366-40af-b1d6-7ff9b26f8701): Office for National Statistics
- [Immersive labs 2026](/contracts/ocds-b5fd17-c75fff7a-f28f-4386-82da-7884482c707e): Office for National Statistics
- [Provision of User research participant - Recruitment agency services](/contracts/ocds-b5fd17-56de3b47-4d03-4656-b4ce-67124428ecc4): Crown Commercial Service
- [User Research Services](/contracts/ocds-b5fd17-5366ca6f-c74e-4f12-950e-1bee4e1f7209): People for Research Ltd
- [Customer Lab Research Recruitment Contract](/contracts/ocds-b5fd17-8423930b-0667-44e7-93fb-eb8303f25033): H M REVENUE & CUSTOMS

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/0dc9b0f1-a9f6-4fe3-a9fa-0dca205ae87e-494682)