# Customer Data Analytics Services

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [STUDENT LOANS COMPANY LIMITED](/buyers/student-loans-company-limited/contract-awards)
- Contract winner: PROGRESSIVE PARTNERSHIP LIMITED
- Award value: £306,291
- Tender value: £306,291
- Award date: 22 January 2025
- Published: 25 March 2025
- Contract start: 1 March 2025
- Contract end: 28 February 2029
- Stage: awarded
- Procurement category: services
- Notice ID: b48ea846-9a7f-4e37-affd-7884e4b40553-836132
- OCID: ocds-b5fd17-5945508b-3afc-4af9-a976-479586bc364b

## Description

satisfaction levels, firstly to comply with our reporting obligations to the Department of Education principally but also other government regulatory bodies such as CDDO and DDAT\. Also to identify pain points to assist with continuous improvement of the customer experience at SLC\.

## Related contract awards

- [Pre Employment Screening](/contracts/ocds-b5fd17-b9bbb675-8670-474b-984e-7194e7b5c534): STUDENT LOANS COMPANY LIMITED
- [Digital Delivery Implementation - Agile](/contracts/ocds-b5fd17-0f4f5481-17e6-4457-96ba-6c70b2f0dc77): STUDENT LOANS COMPANY LIMITED
- [IBM Hardware and Software Maintenance](/contracts/ocds-b5fd17-a3aa6250-738d-4869-af31-7735e839207e): STUDENT LOANS COMPANY LIMITED
- [GB-Glasgow: 2020-SLC-394 Customer Satisfaction Research](/contracts/ocds-b5fd17-23f00c5b-4a68-44c2-8722-5ee07f98f519): Student Loans Company

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/b48ea846-9a7f-4e37-affd-7884e4b40553-836132)