Awarded
Communications Consumer Panel: Moving Home, Staying Connected (consumer research, telecoms and postal services)
£49,300
services
Contract Details
- Tender Value
- £49,300
- Stage
- Awarded
- Published
- Awarded
Timeline
Awarded
Start
Disclosed
End
Description
Research to understand recent consumer experience of moving home and interacting with telecoms and postal providers, focusing on fairness , service continuity, and challenges during transitions such as switching providers, upgrading/downgrading services, or encountering digital transformations (migrating from PSTN to IP networks, or to an area with different infrastructure or connectivity challenges).
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