IRIS Common Referral Engine Service (ecm_8477)

The Integrated Risk and Intelligence Service (IRIS) provides a service to identify both singleton and organised fraud and error. Post-crisis IRIS has been challenged to be near real time and adapt faster to changing Modus Operandi. To improve fraud and error prevention, and support the drive towards self-service interactions we need to run better rules with increased accuracy, increase the use of machine learning, improving predictive modelling and make use of a new Case Management system and Identity service to assess activities for referral.