# Microsoft Dynamics 365 Contact Centre Telephony Programme

> A sourced UK public sector contract award published by SUFFOLK COUNTY COUNCIL.

## Key facts

- Buyer: [SUFFOLK COUNTY COUNCIL](/buyers/suffolk-county-council/contract-awards)
- Supplier: [TTEC Consulting \(UK\) Limited](/suppliers/ttec-consulting-uk/public-sector-contract-awards)
- Award value: £65,000
- Tender value: £65,000
- Award date: 1 March 2026
- Published: 16 March 2026
- Contract start: 2 March 2026
- Contract end: 1 March 2029
- Stage: awarded
- Procurement category: services
- Notice ID: 20d4903e-3182-4b5b-8338-5d670153010e-888646
- OCID: ocds-b5fd17-58c58d9d-3ae8-447f-9636-2c7b8df425ca

## Description

Previously awarded\. Published here for transparency purposes\. Awarded Call-Off Contract for the G-Cloud 14 Framework Agreement \(RM1557\.14\), for the implementation of Microsoft Dynamics 365 Contact Centre and Customer Service Telephony Programme

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- [Telephony Modernisation](/contracts/ocds-b5fd17-ebaa0849-97d3-40bb-a53d-ffcd2ecce9d1) — Wirral Borough Council
- [Microsoft Dynamics 365 Contact Centre Telephony Programme Implementation](/contracts/ocds-b5fd17-2ea3ee45-7ff6-4076-80c4-488acde30fca) — SUFFOLK COUNTY COUNCIL
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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/20d4903e-3182-4b5b-8338-5d670153010e-888646)