# Mental Health Helpline

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Warwickshire County Council](/buyers/warwickshire-county-council/contract-awards)
- Contract winner: Mental Health Matters
- Award value: £588,012
- Award date: 17 February 2016
- Published: 18 November 2016
- Contract start: 1 April 2016
- Contract end: 31 March 2020
- Stage: awarded
- Procurement category: services
- Notice ID: 53b39266-f5d8-465f-92df-c20f0b20dc61-88391
- OCID: ocds-b5fd17-58794c35-adc9-11e6-9901-0019b9f3037b

## Description

The Mental Health Helpline will operate across Coventry and Warwickshire in order to support and enable people with mental health conditions to independently seek support, advice and information instantly on a wide range of issues\. The service through appropriately skilled individuals aims to enhance well-being and peace of mind as well as avoid potential admissions into primary and secondary services\. The service will be available on a Freephone telephone number, 24 hours a day, 365 days a year\. Provider would be expected to offer on-line support through social media/technology\.

## Related contract awards

- [WCC - Supply of Microsoft Managed Services](/contracts/ocds-b5fd17-92cdd351-1ff1-4b48-b06e-dceda04ab7a9): Warwickshire County Council
- [WCC - Consultancy and Project Support Services DPS Q1 2026](/contracts/ocds-b5fd17-fb8633e6-e4fb-44a5-8d47-20fe5779cfff): Warwickshire County Council
- [WCC - Dynamic Purchasing System \(DPS\) for Employability and Skills Q1 2026](/contracts/ocds-b5fd17-80175dcd-1f53-4564-8401-2a74d128c340): Warwickshire County Council
- [HPFT - Employment Advisors in Mid-Essex Talking Therapies \(previously IAPT\)](/contracts/ocds-b5fd17-e7a458bd-a400-439f-b1a3-5254dafb72c1): Hertfordshire Partnership University NHS Foundation Trust
- [ASC0284 - Community Connectors Service](/contracts/ocds-b5fd17-d965c698-d73b-41dd-9307-b0b21d0bc5f8): Leicester City Council
- [NHS Education Contract with Mental Health Matters](/contracts/ocds-b5fd17-1ade825b-a4d7-4717-8431-727453e6f0b1): Health Education England

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/53b39266-f5d8-465f-92df-c20f0b20dc61-88391)