# 19 096 Telephony Components - WFO ACR Call Recording and Tiger Support and Upgrade

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Cheshire East Borough Council](/buyers/cheshire-east-borough-council/contract-awards)
- Contract winner: [Maintel Europe Limited](/contract-winners/maintel-europe/public-sector-contract-awards)
- Award value: £196,284
- Tender value: £196,284
- Award date: 22 July 2019
- Published: 25 August 2019
- Contract start: 23 July 2019
- Contract end: 31 December 2020
- Stage: awarded
- Procurement category: services
- Notice ID: 1ac5a7b8-4d3a-41bc-aa4d-52a34c5edea2-310108
- OCID: ocds-b5fd17-57f2acb3-8c4c-4527-abf3-3c9b4d318d05

## Description

\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*THIS IS AN AWARDED OPPORTUNITY \*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\* Cheshire East BC on behalf of itself and Cheshire West and Chester BC have directly awarded a contract to Maintel for the upgrades of 3 additional Telephony components for Workforce Optimisation \(WFO\), ACR \(Call recording\), and Tiger via CCS Framework Agreement RM 1045 framework Lot 5

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- [CRCS22 Lot 2 - Westfields, Sandbach - New SEND School](/contracts/ocds-b5fd17-c8409152-48c9-4c53-a21c-e36ae71e492d): Cheshire East Borough Council
- [Avaya Support](/contracts/ocds-b5fd17-5495bf51-8783-4dbb-8d8f-0cfc7a758bee): Kettering General Hospital NHS Trust
- [BT445 - Cisco Breakfix contract](/contracts/ocds-b5fd17-899abd0b-b9f9-423c-a3c4-d1a3482e1916): Westminster City Council
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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/1ac5a7b8-4d3a-41bc-aa4d-52a34c5edea2-310108)
