# Annual Tenant Satisfaction Measures \(TSMs\) & STAR Survey \(2025\)

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Stroud District Council](/buyers/stroud-district-council/contract-awards)
- Contract winner: ARP Research Ltd
- Award value: £34,340
- Tender value: £45,000
- Award date: 5 July 2023
- Published: 21 September 2023
- Contract start: 25 September 2023
- Contract end: 27 March 2026
- Stage: awarded
- Procurement category: services
- Notice ID: 6aaa54a5-81fb-486b-b51a-01859243b269-682480
- OCID: ocds-b5fd17-5758f213-0f21-4ea8-a2ea-5d0ab1381b7e

## Description

Stroud District Council \(SDC\) is seeking a contractor to carry out an annual tenant satisfaction measure \(TSMs\) surveys as set out by the social housing regulator and a wider TSM survey in 2025 with additional questions from HouseMark's STAR survey framework\. Please see the RFQ document for full specification\.

## Related contract awards

- [Public Consultation Software EngagementHQ](/contracts/ocds-b5fd17-7006a042-2d64-4ece-a7ce-c39af90e613d): Stroud District Council
- [The provision of Procurement Support for the Procurement of a Development Partner](/contracts/ocds-b5fd17-3b11101a-132d-4453-8684-372a9b87681a): Stroud District Council
- [Play Area Redevelopment](/contracts/ocds-b5fd17-6c1f5bef-b9a5-412e-ad44-a15ca2c0500f): Stroud District Council
- [Tenant Profiling](/contracts/ocds-b5fd17-8b2c79bc-b797-4428-b81b-826123ec1b1d): Stroud District Council
- [Homes and Neighbourhoods TSM Survey](/contracts/ocds-b5fd17-965fdf89-2a14-41e7-9fe9-fa7a7717a952): Kirklees Council
- [BT1604 - STAR tenant and resident satisfaction survey](/contracts/ocds-b5fd17-7e0cd66d-eb96-4cfa-a9f0-1a7129dadf97): Luton Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/6aaa54a5-81fb-486b-b51a-01859243b269-682480)