# R5407 CRM for Tower Hamlets

> A sourced UK public sector contract award published by Tower Hamlets.

## Key facts

- Buyer: [Tower Hamlets](/buyers/tower-hamlets/contract-awards)
- Published: 5 December 2019
- Contract start: 4 May 2020
- Contract end: 3 May 2023
- Stage: open_tender
- Procurement category: services
- Notice ID: f10421af-f205-473b-b88a-00eaca5218cb-330759
- OCID: ocds-b5fd17-567ec702-d22f-48e2-a59a-633f10dd5991

## Description

The deliverable for this project is a fully-functional CRM \(Customer Relationship Management\) system, operating as a back office system with a clean and full integration to the London Borough of Tower Hamlets website, and other existing back office systems\. The system should support Tower Hamlets ambition to provide a modern digital service to its residents and customers; to provide effective and efficient workflows and data sharing; and to provide data for insight and evidence driven decision making\. More information about this tender can be obtained via the following Hyperlink\. https://procontract\.due-north\.com/Advert?advertId=c0bf42ef-9307-ea11-80fb-005056b64545&fromRfxSummary=True&rfxId=21b9e12c-d607-ea11-80fb-005056b64545

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/f10421af-f205-473b-b88a-00eaca5218cb-330759)