# Front end speech recognition - Community

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [East Sussex Healthcare NHS Trust](/buyers/east-sussex-healthcare-nhs-trust/contract-awards)
- Contract winner: KCI Medical Limited t/a Solventum UK
- Award value: £53,166
- Tender value: £53,166
- Award date: 24 March 2026
- Published: 14 April 2026
- Contract start: 29 March 2026
- Contract end: 28 March 2027
- Stage: awarded
- Procurement category: services
- Notice ID: 99ed1a2e-fddd-4336-883c-1b860a17a6b8-892744
- OCID: ocds-b5fd17-55d50a55-9245-4912-8007-db533f13e0bd

## Description

Fluency Direct Fluency Direct is a front-end speech recognition solution that works with over 300 Electronic Patient Record systems, all driven by a single, cloud-hosted voice profile\. Clinicians of any medical specialty can verbally create, edit and sign reports directly in the EPR for faster and better documentation\. The clinician can use conversational speech to control many functions, including: - dictation of free-form clinical narrative, which is automatically converted to text and inserted into the relevant/selected parts of the EPR/clinical application's documentation and database structure; - hands-free control and navigation within the EPR with intuitive commands \(e\.g\. "go to problem list" or "create new note"\); - insertion of pre-defined macros, commands, and/or templates \(e\.g, "insert standard review of systems"\) with subsequent speech-driven form filling, providing a huge timesaver; - editing of documentation through voice commands followed by finalization and electronic signature\. Additional information: The Order is under the SBS Framework for Digital Dictation, Speech Recognition & Outsourced Transcription Ref: SBS 10505

## Related contract awards

- [Patient Experience AI](/contracts/ocds-b5fd17-9c68f2c7-7a99-4ceb-9a03-dde3e22e7360): East Sussex Healthcare NHS Trust
- [Saw Blades](/contracts/ocds-b5fd17-f34a5a72-0b98-4309-aaac-aca48eced8d6): East Sussex Healthcare NHS Trust
- [Cancer Chemocare System CIS Oncology](/contracts/ocds-b5fd17-44e796ac-658a-46e6-ba2a-3ce0a8efcb4f): East Sussex Healthcare NHS Trust
- [Iodophor Impregnated Incise Drapes](/contracts/ocds-b5fd17-411456ed-62fb-4df2-b09b-674da7d77933): University Hospitals of Leicester NHS Trust
- [Medicode Medical History Assurance](/contracts/ocds-b5fd17-6391fb91-b443-409a-bbf6-472e98bb0ab6): East Sussex Healthcare NHS Trust
- [Provision for patient warming devices and associated consumables](/contracts/ocds-b5fd17-989349ef-26b8-455c-89cc-dd26d368fec0): Nottingham University Hospitals NHS Trust

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/99ed1a2e-fddd-4336-883c-1b860a17a6b8-892744)