# Custodial Healthcare Service Provision - AWARD

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Thames Valley Police](/buyers/thames-valley-police/contract-awards)
- Contract winner: [Mountain Healthcare Limited](/contract-winners/mountain-healthcare/public-sector-contract-awards)
- Award value: £0
- Tender value: £22,000,000
- Award date: 25 February 2025
- Published: 25 February 2025
- Contract start: 1 June 2025
- Contract end: 31 May 2033
- Stage: awarded
- Procurement category: services
- Notice ID: cb271bf1-5fae-453c-8837-cbd1e4fac6c6-830096
- OCID: ocds-b5fd17-544c697d-cc33-4ef6-bf63-57d43fe435f6

## Description

The provision of fully qualified, trained & competent Healthcare Professionals embedded 24/7/365\(6\) in the 6 main Custody Suites in the TVP area to assess, treat & signpost Detained Persons \(DPs\) to ensure fitness for detention, interview, charging, release, with full live Clinical Oversight & consideration of a multi skilled workforce to assist across the Force & in particular the South of the Force\. \(Note; there is additional pressure in Loddon Valley & Maidenhead that may require additional support\)\. The service needs to be reactive to short notice operational needs as well as proactive to longer term strategies\. The ever evolving operational & custody requirements need to fully integrate with NHS \(L&D\), Social Care & Voluntary Sector providers of health & social support, creating & managing interconnected relationships & pathways with a view to reducing the 'revolving door' effect around the reasons for committing crimes\. This will be in conjunction with regular reporting & the subsequent meeting of a number of stringent key performance indicators\. Interactive training scenarios involving the Authority &/or other organisations will be welcomed as will insights into industry related technological advances\. The Police custody suites are located; Berkshire \(Maidenhead & Reading\) Buckinghamshire \(Aylesbury & Milton Keynes\) Oxfordshire \(Abingdon & Banbury\) Newbury \(Berks\) - Retained for Operational Contingency High Wycombe \(Bucks\) - Retained for Operational Contingency\. The services within scope, including PACE compliant core Custodial Healthcare provision, primarily, Custody DP Healthcare management, the provision of medical & forensic examinations, treatment for minor medical injuries, fitness assessments prior to interview, charging, bailing, court appearance &/or release, live clinical oversight, crisis support, management of substance misuse & onward referral services for people who have been DPs\. In addition, but not limited to, the core provision; a\) Holistic Healthcare Services; \(General Healthcare prior to & following any forensic work\) b\) Forensic sampling following a healthcare assessment relevant for that purpose c\) Call Centre, email & video call facilities \(or other mutually agreed contact mechanisms\) through which the Authority can ask for forensic medical & healthcare services\. This re-tendering exercise aims to increase equity of access & ensure a consistent, resilient & high standard of quality care to DPs\. The service will delivered in line with current national standards, guidance, based on NHSE specification & best practice, & at the same time meet the local needs of each Custody Suite/Force area, planned & Ad hoc operational requirements\. The Provider will ensure that the service is delivered in an age-appropriate way for children, adults & vulnerable persons; all staff must meet the skills & competences commensurate with the role they are performing\. The service should consider PACE, Safeguarding, su\.\.\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/cb271bf1-5fae-453c-8837-cbd1e4fac6c6-830096)