# Contact Centre Transformation to a Hosted Solution

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Tameside Metropolitan Borough Council](/buyers/tameside-metropolitan-borough-council/contract-awards)
- Contract winner: [PricewaterhouseCoopers \(LLP\) PwC](/contract-winners/pricewaterhousecoopers-llp-pwc/public-sector-contract-awards)
- Award value: £240,000
- Tender value: £240,000
- Award date: 26 October 2025
- Published: 13 November 2025
- Contract start: 27 October 2025
- Contract end: 30 January 2026
- Stage: awarded
- Procurement category: services
- Notice ID: 6229e4fc-8660-48b9-b363-d9b2c7a9abed-872059
- OCID: ocds-b5fd17-5225663c-f041-4880-930c-78d5f2c563b0

## Description

Contact Centre Transformation to a Hosted Solution

## Related contract awards

- [12694 - Stalybridge Multi Storey Car Park](/contracts/ocds-b5fd17-e19fbed7-2748-4dcb-bc24-cc0128af5c08): Tameside Metropolitan Borough Council
- [Lot 4 - Tameside Metropolitan Borough Council](/contracts/ocds-b5fd17-4568d828-778f-40a2-a7a2-242041c27420): Tameside Metropolitan Borough Council
- [Lot 4 - Tameside Metropolitan Borough Council](/contracts/ocds-b5fd17-773cf41c-35f4-41d3-ac72-9a089ac373af): Tameside Metropolitan Borough Council
- [HMT Assurance Framework - NWF](/contracts/ocds-b5fd17-bcc4028e-c115-4a86-b334-b68e10710c8e): HM TREASURY
- [Primrose Grant Funding Agreement & Supplementary Work](/contracts/ocds-b5fd17-65092fdb-8aef-4212-b231-ecbb7f0251c4): Department for Business and Trade
- [Future Sheffield Transformation Programme SoW 2025-001](/contracts/ocds-b5fd17-6d3f5a93-323b-42e1-89c3-64e736531843): Sheffield City Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/6229e4fc-8660-48b9-b363-d9b2c7a9abed-872059)