# IBCA Contact Centre Communications Platform \(8x8\)

> A sourced UK public sector contract award published by Cabinet Office.

## Key facts

- Buyer: [Cabinet Office](/buyers/cabinet-office/contract-awards)
- Supplier: [8x8 UK Limited](/suppliers/8x8-uk/public-sector-contract-awards)
- Award value: £699,996
- Tender value: £699,996
- Award date: 24 April 2025
- Published: 8 July 2025
- Contract start: 1 May 2025
- Contract end: 8 May 2027
- Stage: awarded
- Procurement category: services
- Notice ID: bda3ca9f-49cd-4c02-8bc3-a14900f5b1be-853329
- OCID: ocds-b5fd17-500e478d-9735-4c19-a336-36014665618e

## Description

X6 Bundled licenses with 130 day hot call recording and implementation of the solution and training of IBCA users

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/bda3ca9f-49cd-4c02-8bc3-a14900f5b1be-853329)
