# Provision of Front Office Counter Service - PS/23/205

> A sourced UK public sector contract award published by DVLA - Driver & Vehicle Licensing Agency.

## Key facts

- Buyer: [DVLA - Driver & Vehicle Licensing Agency](/buyers/dvla-driver-vehicle-licensing-agency/contract-awards)
- Supplier: [Post Office Ltd](/suppliers/post-office/public-sector-contract-awards)
- Award value: £39,100,000
- Tender value: £39,900,000
- Award date: 15 December 2023
- Published: 30 September 2025
- Contract start: 1 April 2024
- Contract end: 31 March 2027
- Stage: awarded
- Procurement category: services
- Notice ID: ce15dbd2-989d-4e14-a61b-6204a1833da0-866135
- OCID: ocds-b5fd17-500e3970-525d-47ec-acf3-4700a9174e06

## Description

The Front Office Counter Service \(FOCS\) provides face-to-face services for both Driver and Vehicle transactions on behalf of DVLA\. The service is for those customers who are unable or are unwilling to use the online service\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/ce15dbd2-989d-4e14-a61b-6204a1833da0-866135)