# Workforce Management

> A sourced UK public sector contract award published by H M Revenue &amp; Customs.

## Key facts

- Buyer: [H M Revenue &amp; Customs](/buyers/h-m-revenue-customs/contract-awards)
- Supplier: [CDW INTERNATIONAL LIMITED](/suppliers/cdw-international/public-sector-contract-awards)
- Award value: £1,176,623
- Tender value: £1,176,623
- Award date: 31 May 2023
- Published: 21 June 2023
- Contract start: 1 June 2023
- Contract end: 31 May 2024
- Stage: awarded
- Procurement category: services
- Notice ID: be9b7b09-77b0-415e-87e6-801441f7c763-655435
- OCID: ocds-b5fd17-4ffb7d9e-5d31-48a7-b3b5-b0be6c7ef3e5

## Description

The Supplier will provide Workforce Management \(WFM\) services which includes the following features: dynamic demand forecast, resource scheduling and a reporting tool\. The WFM service will support c\.25k HMRC users, and is critical to multiple groups as they undergo a period of operational transformation\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/be9b7b09-77b0-415e-87e6-801441f7c763-655435)
