# Provision of Contact Centre Unified Communications Further Competition through Crown Commercial Services \(CCS\) Framework - RM1045 - Lot 5 IP Telephony Services

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [SHROPSHIRE COUNCIL](/buyers/shropshire-council/contract-awards)
- Contract winner: [4net Technologies Ltd\.](/contract-winners/4net-technologies/public-sector-contract-awards)
- Award value: £600,000
- Tender value: £600,000
- Award date: 6 June 2017
- Published: 2 November 2017
- Contract start: 18 October 2017
- Contract end: 18 October 2022
- Stage: awarded
- Procurement category: services
- Notice ID: 7712cbda-c4b4-440d-b1ec-b326f6b4fdde-167308
- OCID: ocds-b5fd17-4d4e6625-3981-43c7-84d6-b473e36dc23c

## Description

This is an award notice for for the supply, implementation and maintenance of a Contact Centre Unified Communications solution under Lot 5 of CCS Framework RM1045\. The system supports current and future end-to-end business processes\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/7712cbda-c4b4-440d-b1ec-b326f6b4fdde-167308)
