# HMCTS Complaints Resolution

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Ministry of Justice\.](/buyers/ministry-of-justice/contract-awards)
- Contract winner: Resolving Ltd
- Award value: £25,000
- Tender value: £25,000
- Award date: 28 September 2018
- Published: 5 June 2019
- Contract start: 1 October 2018
- Contract end: 30 September 2019
- Stage: awarded
- Procurement category: services
- Notice ID: a1083be4-acd8-44b6-b2b5-4760708bcec4-293386
- OCID: ocds-b5fd17-4caf9087-9830-4785-8cb9-2eb2e7b2db3a

## Description

Delivering support to the HMCTS Customer Directorate assisting complaints resolution for the courts of England and Wales\.

## Related contract awards

- [Call off Contract Under Prison Education Dynamic Purchasing System for a Music Programme for Prisoners at HMP Wormwood Scrubs](/contracts/ocds-b5fd17-03330e53-28de-46d6-9075-03bfcca5a91e): Ministry of Justice
- [Justice Futures Framework 2026](/contracts/ocds-b5fd17-849a18f7-3250-4770-a962-ce000bf2c56a): Ministry of Justice
- [Hardware Sourcing \(HS\) Contract](/contracts/ocds-b5fd17-31f877a9-093a-4301-82ed-c13d59b3208d): Ministry of Justice
- [UK SBS PS17229 High-Quality Consumer Complaints Data](/contracts/ocds-b5fd17-8a9b84ef-511c-4ec9-84b9-ec2891cb11da): UK SHARED BUSINESS SERVICES LIMITED
- [HMCTS Complaints Resolution](/contracts/ocds-b5fd17-d37eadd5-5f26-4c05-aab5-14dff12759ab): Ministry Of Justice

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/a1083be4-acd8-44b6-b2b5-4760708bcec4-293386)