# Middleware and Software provided eSBC Support Service

> A sourced UK public-sector contract award published by Department for Work and Pensions.

## Key facts

- Public buyer: [Department for Work and Pensions](/buyers/department-for-work-and-pensions/contract-awards)
- Contract winner: [Sabio Ltd](/contract-winners/sabio/public-sector-contract-awards)
- Award value: £87,180
- Tender value: £217,950
- Award date: 28 March 2023
- Published: 20 April 2023
- Contract start: 28 April 2023
- Contract end: 27 April 2024
- Stage: awarded
- Procurement category: services
- Notice ID: 0c08cc73-7a45-4e50-9334-fef6d64d4f8d-637799
- OCID: ocds-b5fd17-4c89061a-f51a-42e6-80da-9b304d2a2137

## Description

This requirement is for a new contract for the supply of a Support Service with Sabio Ltd which will be awarded using CCS framework G-Cloud 13 for one year\. This Service is required for Contact Centre Test Automation an integral part of DWP's Contact Centre Infrastructure\. Currently there is a gap in support for both the Middleware and virtual Session Border Controllers \(eSBC\) that form part of the infrastructure required to deliver DWP's Test Automation services\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/0c08cc73-7a45-4e50-9334-fef6d64d4f8d-637799)