# Mini Competition using G Cloud Framework for Oracle Fusion Managed Service Provider - AWARD

> A sourced UK public sector contract award published by Sandwell Metropolitan Borough Council.

## Key facts

- Buyer: [Sandwell Metropolitan Borough Council](/buyers/sandwell-metropolitan-borough-council/contract-awards)
- Supplier: [Sera Neon Ltd](/suppliers/sera-neon/public-sector-contract-awards)
- Award value: £794,300
- Award date: 1 December 2025
- Published: 2 December 2025
- Contract start: 1 January 2026
- Contract end: 31 December 2028
- Stage: awarded
- Procurement category: services
- Notice ID: 854a0edc-dcaa-43e3-bd40-b4f962275736-874397
- OCID: ocds-b5fd17-4c132dd7-1f4c-4036-90a2-aaff08df9f3e

## Description

Sandwell Metropolitan Borough Council \(SMBC\) is seeking a qualified Managed Service Provider \(MSP\) to deliver a comprehensive Oracle Managed Support Service for Oracle Fusion\. This follows the council's successful implementation of Oracle Fusion in September 2025, replacing the legacy Oracle SBS system\. The new system supports approximately 4,500 internal users and an additional 10,000 users across schools and Sandwell Children's Trust\. The current support contract, delivered by Infosys, is due to end on 31st December 2025

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/854a0edc-dcaa-43e3-bd40-b4f962275736-874397)