# TPT134 - Single Customer View Data Platform & CRM - Implementation & Managed Service

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [Transpennine Trains Limited](/buyers/transpennine-trains-limited/contract-awards)
- Tender value: £3,000,000
- Published: 23 October 2024
- Planned start: 1 July 2025
- Planned end: 30 June 2027
- Stage: open_tender
- Procurement category: services
- Notice ID: 4ece800e-1f73-446e-a92d-42769d66272b-796561
- OCID: ocds-b5fd17-4bd30e1a-c5ea-4151-924f-7cdbf3956ece

## Description

TPT are looking to award agreement for the procurement of a data platform solution \(known as Single Customer View\) the implementation of the platform and the ongoing managed service of the data platform\. Additionally, TPT are also looking to award an agreement for the Managed Service of its current CRM solution\. For the avoidance of doubt, a new CRM solution is not included in the scope of this requirement\.

## Related contract awards

- [VEAT Notice - Class 397 Technical Support and Spares Supply](/contracts/ocds-b5fd17-0fe3b4e6-8b5a-47de-9e39-e9c1d66e173f): Transpennine Trains Limited
- [Repair, maintenance and support services for Automatic Ticket Gate \(ATG\) systems across the TransPennine Express network](/contracts/ocds-b5fd17-eef92618-26ec-4415-93b9-a77dc8b028ea): Transpennine Trains Limited
- [Light Maintenance Services at Scarborough Depot](/contracts/ocds-b5fd17-c3676a5d-0c1d-4015-b96d-069b61521634): Transpennine Trains Limited

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/4ece800e-1f73-446e-a92d-42769d66272b-796561)