Contract award record
Halton Housing- Out of Hours Call Handling Service - AWARD
Notice details
- Published
- Category
- services
- Buyer region
- North West
- Source
- View official notice
Public buyer and contract winner
Public buyer
Cirrus Purchasingawarded to
Contract winner
Orca Business Support LimitedAward value£65,000
- AwardedCompleted
- StartCompleted
- EndCompleted
Work description
Halton Housing required a qualified and experienced service provider to provide an out of hours telephone call handling service, to be received via telephone from HH customers.
The outcome of the tender process is a single contract with one service provider. The contract is for an initial 2 years with 1 option to extend by a further 12 months, up to a maximum 3 years total contract term, subject to HH requirements and the performance of the successful service provider.
The successful service provider is an SME.