# Digital Dictation, Speech/Voice Recognition, Outsourced Transcription and associated services

> Pre-procurement notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [NHS COMMERCIAL SOLUTIONS](/buyers/nhs-commercial-solutions/contract-awards)
- Tender value: £400,000,000
- Published: 20 May 2025
- Planned start: 19 January 2026
- Planned end: 18 January 2034
- Stage: pre_procurement
- Procurement category: services
- Notice ID: 09886cf7-f446-44c1-9201-682e5f932a32-846073
- OCID: ocds-b5fd17-4ae4009b-fc03-4c91-95a7-3c8a913f4fe7

## Description

This is a replacement of the existing NHS England endorsed Framework Agreement\. There is a growing need for Digital Dictation, Speech/Voice Recognition, Outsourced Transcription, and associated services in the NHS\. The Framework appoints a pool of qualified suppliers who are tested through a robust Public Sector Compliant procurement process\. The Framework Agreement then allows a Contracting Authority to issue a call-off contract to suitable Supplier either via a Direct Award or a Mini-comp tender process demonstrating value for money procurement\. NHS Commercial Solutions will provide a comprehensive support service to a Contracting Authority intending to make use of the Framework Agreement\. This includes, but not limited to, a set of templated documents for running a tender, draft specification and evaluation criteria, guidance on Social values criteria and any guidance to the procurement process\. The framework will be divided into 6 lots, as follows: Lot 1: Products and/or Services Catalogue Lot 2: Digital Dictation service solution with AI Technology Lot 3 Digital Dictation service solution without AI Technology Lot 4: Outsourced transcription service solution with AI Technology Lot 5 Outsourced transcription service solution without AI Technology Lot 6: Managed service solution

## Related contract awards

- [Framework for the Provision of Sustainable Estates Solutions](/contracts/ocds-b5fd17-5cd46e80-ef4e-4504-b756-484a27f8302c): NHS Commercial Solutions
- [Contracts Finder Award Notice\_Radiology Reporting and Associated Services Framework Agreement](/contracts/ocds-b5fd17-51c93666-e194-46c6-a202-4d65171523d2): NHS Commercial Solutions
- [A Framework Agreement for Anti-ligature, Specialist and General Doors, Windows, Furniture, Accessories and Associated Services](/contracts/ocds-b5fd17-c5a34560-8c18-49d7-9054-3785aba5a879): NHS Commercial Solutions

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/09886cf7-f446-44c1-9201-682e5f932a32-846073)