# Halo ITSM Implementation Phase Two Support and Process Maturity Services

> A sourced UK public-sector contract award published by University of Bristol.

## Key facts

- Public buyer: [University of Bristol](/buyers/university-of-bristol/contract-awards)
- Contract winner: [CGI IT UK LIMITED](/contract-winners/cgi-it-uk/public-sector-contract-awards)
- Award value: £103,518
- Tender value: £103,518
- Award date: 30 June 2024
- Published: 13 August 2024
- Contract start: 1 July 2024
- Contract end: 31 December 2024
- Stage: awarded
- Procurement category: services
- Notice ID: a0626802-5308-4954-a472-426eb63124d6-776718
- OCID: ocds-b5fd17-495e1279-5d1d-4172-b512-dcad2160edfc

## Description

Specialist third party support required for phase two of UoB's ITSM Project \(moving asset management away from the legacy ITSM systems and into current ITSM system

## Related contract awards

- [Cameras and Accessories \(2026\)](/contracts/ocds-b5fd17-49b42fed-9fc3-46d2-b164-c59b602e8e65): University of Bristol
- [Procurement eMarketplace, eInvoicing and eServices \(2026-2029\)](/contracts/ocds-b5fd17-37102f2b-7d46-418a-91d5-8c1e703898cc): University of Bristol
- [Provision of Thorough Examination and Testing \(TExT\), Maintenance and Repair of LEV Equipment not covered by Campus Division's TExT Contract](/contracts/ocds-b5fd17-2fe46ca0-8a36-46ab-805d-6a98b7b00335): University of Bristol
- [Fully Managed Payroll](/contracts/ocds-b5fd17-57737ab9-68a4-42ad-8809-b9934ad487e1): The National Archives
- [Renewal of Azure Manages Support Services \(2026/27\)](/contracts/ocds-b5fd17-c2cfa446-a188-4cb8-938d-47aa8f13de12): Met Office
- [Business Rules Service](/contracts/ocds-b5fd17-d764fd2a-8eab-4b68-8495-d0fdec66054a): Home Office

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/a0626802-5308-4954-a472-426eb63124d6-776718)