# Provision of CRM Solution \(System Delivery & Support\)

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [SHROPSHIRE COUNCIL](/buyers/shropshire-council/contract-awards)
- Contract winner: [HITACHI SOLUTIONS EUROPE LTD\.](/contract-winners/hitachi-solutions-europe/public-sector-contract-awards)
- Award value: £1,316,690
- Tender value: £1,316,690
- Award date: 16 June 2017
- Published: 19 February 2018
- Contract start: 5 February 2018
- Contract end: 5 February 2020
- Stage: awarded
- Procurement category: services
- Notice ID: 6e95a31b-acc2-4c12-96fb-b5d90e656ccf-154035
- OCID: ocds-b5fd17-49214868-b97c-4621-a81d-b35dcaf069fd

## Description

This is an award notice for the supply, implementation and maintenance of a Customer Relationship Management solution through Crown Commercial Services \(CCS\) G-cloud 9 RM1557ix\. The system will support current and future end-to-end business processes\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/6e95a31b-acc2-4c12-96fb-b5d90e656ccf-154035)