# Notice of Award - MaPS Specialist Debt Advice Services

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Money and Pensions Service](/buyers/money-and-pensions-service/contract-awards)
- Contract winner: [Shelter](/contract-winners/shelter/public-sector-contract-awards)
- Award value: £1,619,993
- Award date: 1 July 2021
- Published: 26 October 2021
- Contract start: 1 October 2021
- Contract end: 30 September 2024
- Stage: awarded
- Procurement category: services
- Notice ID: 53015f56-737f-4bf9-a6e5-cdf2aee9c1df-479766
- OCID: ocds-b5fd17-489ef675-93a7-424c-9d3e-80c06b605109

## Description

The Money and Pensions Service, MaPS \(the "Authority"\) is an arm's-length body, sponsored by the Department for Work and Pensions, with a joint commitment to ensuring that people throughout the UK have guidance and access to the information they need to make effective financial decisions over their lifetime\. MaPS have now launched a tender for the delivery of a high-quality service to offer Debt Advisers \(working within the free to client sector\) a quick and consistent response to unusual or complex debt queries\. The service will be delivered remotely by both phone and email\. The service will support debt advisers with the provision of accurate debt advice to over-indebted clients, empowering advisers to achieve good client outcomes, and increasing adviser confidence by providing access to the most relevant technical and tailored advice\. If you are interested in bidding for this services contract then please follow the instructions in the 'Attachments Section' of this notice\. Additional information: TO BID FOR THIS CONTRACT 1\.Interested organisations must be registered as a 'Supplier' on the MaPS eSourcing portal \(JAGGAER\) to participate: If you have not already done so, please use the following link: https://maps\.app\.jaggaer\.com/web/login\.html 2\.To register, you must have a valid DUNS number \(provided by Dun and Bradstreet\) for the organisation which you are registering, and who will be entering into a contract agreement if invited to do so\. 3\.If you do not have a DUNS number, please contact D&B UK directly on 0870 243 2344 \(option 3\), or online at: http://www\.dnb\.co\.uk/duns-form\.asp\. 4\.Once registered on the portal, your organisation will be able to access the MaPS documents for this project in the 'Live Tenders' Section within the 'Jaggaer Portal'\. 5\. Please email carol\.hilaire@maps\.org\.uk should you require further assistance; and using "21-16C" in the subject title\. 6\. Please note all further communications including the submission of your online bid will be via the Jaggaer portal\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/53015f56-737f-4bf9-a6e5-cdf2aee9c1df-479766)