# Connexus Tender for ICT Help Desk Service Software

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Connexus Homes Limited](/buyers/connexus-homes-limited/contract-awards)
- Contract winner: Iservice Solutions Limited
- Award value: £44,582
- Tender value: £44,582
- Award date: 31 March 2022
- Published: 31 March 2022
- Contract start: 1 April 2022
- Contract end: 1 April 2025
- Stage: awarded
- Procurement category: services
- Notice ID: 40a745de-145a-44a0-91dd-52336deeaff3-523735
- OCID: ocds-b5fd17-48768be4-8812-4b97-b610-10b5139cc588

## Description

The purpose of this tender is to appoint a provider to supply an on premise ICT Help Desk software application across Connexus\. This software is to provide an ITIL approach in the delivery of ICT Services and its associated available tools within the organisation\. Connexus is looking at Continual Improvements to drive efficiencies within a "One Stop" application that delivers on all aspects and functionality that a Help Desk software can provide\.

## Related contract awards

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- [My HR Service Desk Platform](/contracts/ocds-b5fd17-6b262d5b-1f51-4f2a-9a61-f2caab3eb7c2): Ministry of Justice
- [Software support and maintenance](/contracts/ocds-b5fd17-45509198-916a-413c-831d-e1418b834f42): UK Debt Management Office

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/40a745de-145a-44a0-91dd-52336deeaff3-523735)