Process Flow of Automated Content Classification in Online Platforms

The Safety Technology Group is responsible for ensuring that Ofcom is fully informed of the latest technological innovations. As part of this, we are responsible for understanding the technologies that are deployed on online platforms and how this is likely to evolve in the future, as input to our policies and our operational approach to regulating these services.

The main goal is to enhance Ofcom's understanding of the deployment of classifiers for different harms, user age, and types of data. By obtaining a clear picture of the moderation process, valuable insights can be gained regarding the specific steps in the pipeline where important "performance" information can be collected. This information will help assess the effectiveness of moderation for specific harms and identify areas for improvement.

The project scope and minimum requirements to be delivered can be summarized as follows: • Mapping ACC Process for Defined Harms • Mapping User Age Impact • Interactive Process Flow • Technical and Business Metrics • Interview with Platforms