# Parking Enforcement & Operations

> A sourced UK public sector contract award published by The Royal Borough of Kingston upon Thames.

## Key facts

- Buyer: [The Royal Borough of Kingston upon Thames](/buyers/the-royal-borough-of-kingston-upon-thames/contract-awards)
- Supplier: [APCOA Parking \(UK\) Ltd](/suppliers/apcoa-parking-uk/public-sector-contract-awards)
- Award value: £31,997,993
- Tender value: £30,000,000
- Award date: 26 June 2024
- Published: 10 July 2024
- Contract start: 1 October 2024
- Contract end: 30 September 2031
- Stage: awarded
- Procurement category: services
- Notice ID: dde8b9c9-0115-4191-8f29-cfd8cd199bae-765878
- OCID: ocds-b5fd17-42e18edf-977b-462e-ac76-b936cf3d3c6a

## Description

The Royal Borough of Kingston upon Thames \(the Council\) are looking to appoint a supplier for the provision of Parking Enforcement & Operations services\.\\r Services include:\\r - Civil Parking Enforcement\\r - Moving Traffic Enforcement, including provision of ANPR camera equipment, fixed and\\r mobile\\r - Consideration of informal appeals, and support in consideration of formal representations\\r - Representing the Council at tribunals\\r - Customer Service, responding to complaints, supporting in responding to corporate\\r complaints, Elected Member and Members of Parliament enquiries\\r - Operation of the off street parking estate\\r - Parking Permit Administration\\r - Bailiff and Debt Recovery\\r \\r It is anticipated that dialogue will focus on the following topics:\\r - Deployment Plan\\r - Recruitment & Retention\\r - Customer Service\\r - Technology & Innovation\\r - Fixed and Variable Costs\\r - Performance and Default\\r - Social Value\\r - Terms and Conditions\\r \\r The procurement documents are available for unrestricted and full direct access, free of charge at www\.procontract-due-north\.com\\r \\r The proposed duration of the contract will be an initial term of seven \(7\) years with the option to extend the contract for up to a maximum of three \(3\) years\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/dde8b9c9-0115-4191-8f29-cfd8cd199bae-765878)