Call Centre for Clearing Operation and Marketing Campaigns

The University requires a call centre to act as an extension to our internal operation and to support marketing campaign activity. The requirements are split between three individual projects:

• Business Continuity • Out of hours inbound call handling • Outbound Call Campaign

Further information on each element of the project can be obtained through David Seaton, Assistant Director: Recruitment and Admissions.

Suppliers must be based in the UK as there is a requirement to attend site urgently within a short timescale in some instances. This is a mandatory requirement.