# Citizens' Panel: Black Country Voices

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [NHS Arden and Greater East Midlands Commissioning Support Unit](/buyers/nhs-arden-and-greater-east-midlands-commissioning-support-unit/contract-awards)
- Published: 18 June 2019
- Planned start: 2 July 2019
- Planned end: 31 March 2020
- Stage: open_tender
- Procurement category: services
- Notice ID: e2b08fb2-7a88-4898-90dd-51d18a7a6d9c-295960
- OCID: ocds-b5fd17-42670055-723f-4283-b383-0213b631e0cc

## Description

Overview of Requirements: The successful Provider will be required to: Develop and maintain a online and digital system wide citizens' panel across the Black Country and West Birmingham STP Identify demographic gaps from JSNAs and CCGs to base recruitment targets Recruit approximately 350 citizens from each locality predominantly based on demographics and those who wouldn't normally get involved in health care engagement \(where possible including those from seldom heard or hard to reach communities\)\. Provide regular updates on recruitment activity and any other relevant aspects as requested\. Adopt random selection and self-selection methods to recruit panel members Data gathered from recruitment will be stored in a password protected\. spreadsheet and uploaded onto the survey software\. Results and feedback from surveys will also be held on a local spreadsheet\. Create a short screening questionnaire to be complete to join the citizen's panels - this should also gather demographic information and areas of interest \. Develop a Terms of Reference for panel members for prospective and recruited panel members\. Develop questionnaires/surveys for specified areas of engagement in partnership with relevant communications and engagement leads\. Provide analysis and reports following each survey conducted\. Develop and run online education webinars as required \(one every quarter\)\. Develop and maintain a closed Facebook page to enable commissioners and panel members can engage in wider conversation\. Gather and store data in accordance with GDPR and DPA 2019 including individual permissions to be involved and data sharing\. Enable panel members to see how their insight has influenced / impacted work

## Related contract awards

- [2108 Electronic Patient Database for NHS Arden & GEM CSU](/contracts/ocds-b5fd17-509b76ea-107e-402e-a787-6c2f3ddabc37): NHS Arden and Greater East Midlands Commissioning Support Unit
- [2064 Smart Messaging Service Renewal for NHS Nottingham and Nottinghamshire ICB](/contracts/ocds-b5fd17-fecb51c4-5094-477b-89a3-8d7ba1406982): NHS Arden and Greater East Midlands Commissioning Support Unit
- [2086 CQRS Stack Observability Platform Renewal for NHS Arden & GEM CSU](/contracts/ocds-b5fd17-e41757a0-c9bc-4855-affa-6ab3dc29a350): NHS Arden and Greater East Midlands Commissioning Support Unit

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/e2b08fb2-7a88-4898-90dd-51d18a7a6d9c-295960)