# Contact Centre Workforce Management Solution

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [INFORMATION COMMISSIONER'S OFFICE](/buyers/information-commissioner-s-office/contract-awards)
- Contract winner: [GCI Network Solutions Ltd](/contract-winners/gci-network-solutions/public-sector-contract-awards)
- Award value: £602,571
- Tender value: £602,571
- Award date: 29 July 2022
- Published: 19 October 2022
- Contract start: 25 July 2022
- Contract end: 24 July 2024
- Stage: awarded
- Procurement category: services
- Notice ID: 7c71b3d0-6ea2-464d-8a4b-fef5ba8059c4-582147
- OCID: ocds-b5fd17-424cad17-1ae3-4c0b-881e-27a107f2127d

## Description

Call Off from CCS framework Network Services \(RM3808\) Workforce Management Solution for ICO contact centre

## Related contract awards

- [Network Monitoring Licences](/contracts/ocds-b5fd17-fd5ce3f2-a253-4dba-b0f1-be976d442d7f): INFORMATION COMMISSIONER'S OFFICE
- [ICO SASE Cloud Security Solution](/contracts/ocds-b5fd17-7e4c614c-ef8d-427f-8530-0ea3edb96069): INFORMATION COMMISSIONER'S OFFICE
- [i2 Analyst's Notebook and Note book reader](/contracts/ocds-b5fd17-14436883-6e81-4a02-a338-b0a48f2e27c7): INFORMATION COMMISSIONER'S OFFICE
- [Network and Telephone Connectivity](/contracts/ocds-b5fd17-535baef4-f175-402e-afa4-02537bd54cdd): Hull City Council
- [CPU 4056 Wide Area Network, SDWAN and P2P Circuits](/contracts/ocds-b5fd17-38ae99c6-4d28-4012-a61f-b2526d8c4e9f): Nottingham City Council
- [Contact Center Telephony Support](/contracts/ocds-b5fd17-5311b204-709a-48a9-8614-dbb301c43c40): HAMPSHIRE COUNTY COUNCIL

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/7c71b3d0-6ea2-464d-8a4b-fef5ba8059c4-582147)