# Home First Services Framework Agreement \(Home Based Care and Support Services\) - Call-Off 2, 24-Hour Emergency Homecare Response Service

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Nottinghamshire County Council](/buyers/nottinghamshire-county-council/contract-awards)
- Contract winner: East Midlands Crossroads - Caring for Carers
- Award value: £1,035,000
- Tender value: £1,035,000
- Award date: 22 March 2023
- Published: 16 January 2026
- Contract start: 1 April 2023
- Contract end: 12 September 2026
- Stage: awarded
- Procurement category: services
- Notice ID: 598f704c-5b9f-42a5-8dc9-99f93645a7f2-879538
- OCID: ocds-b5fd17-41e2e394-1242-4dd3-95c8-7bd2bc9ca171

## Description

Call-Off from Home First Services Framework Agreement procurement reference NOTTSCC001-DN572837-53273764\.\\r The 24 Hour Response Service is an emergency home care service, the main aim of which is to maintain the independence of vulnerable adults in their own homes for as long as possible\.\\r The Service will provide vulnerable adults with access to occasional, unforeseen one off emergency care and support visits within 45 minutes in 90% of cases and within 1 hour in 100% of cases, of being contacted by a telecare call monitoring centre\.\\r

## Related contract awards

- [Stairlift Servicing - Mansfield District Council](/contracts/ocds-b5fd17-63e4e8a2-ce55-407c-84d4-428ecece98a6): Nottinghamshire County Council
- [Hybrid Mail](/contracts/ocds-b5fd17-d6c68eb0-ee26-4b6e-a29d-663e7627de02): Nottinghamshire County Council
- [Operation of the Flu Vaccination Programme for Nottinghamshire County Council Employees](/contracts/ocds-b5fd17-d6d6e2c5-4c08-4a51-817b-566f01c6cbc0): Nottinghamshire County Council
- [Home First Services Framework Agreement \(Home Based Care and Support Services\) - Call-Off 1, Home First Response Service; Community Service \(preventing admission to hospital or care home\) and Hospital Discharge](/contracts/ocds-b5fd17-bc09dd91-00cd-4dd9-a00e-1e3972359620): Nottinghamshire County Council
- [Home First Services Framework Agreement \(Home Based Care and Support Services\) - Call-Off 3, Carers Respite at Home Support Service](/contracts/ocds-b5fd17-9b2f4242-1e1c-456f-abaf-6ed7de7663ce): Nottinghamshire County Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/598f704c-5b9f-42a5-8dc9-99f93645a7f2-879538)