# Microsoft Unified Support

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Sheffield City Council](/buyers/sheffield-city-council/contract-awards)
- Contract winner: Microsoft
- Award value: £778,043
- Tender value: £773,048
- Award date: 26 October 2026
- Published: 26 October 2026
- Contract start: 1 November 2026
- Contract end: 30 October 2029
- Stage: awarded
- Procurement category: services
- Notice ID: 58c383a2-c134-45e6-b08c-bb4b7464623d-919101
- OCID: ocds-b5fd17-409d282b-aa40-48f5-866e-f5b9921f375e

## Description

Advanced proactive and reactive support for its Microsoft technology estate, including business applications, servers, Microsoft 365 and Azure services\. The service provides defined response arrangements for critical incidents, specialist technical assistance and access to escalation routes where issues cannot be resolved through standard support channels\.

## Related contract awards

- [FIRE SAFETY REACTIVE REPAIRS](/contracts/ocds-b5fd17-7cf481c2-c8d9-4890-a73c-1b5d9483303a): SHEFFIELD CITY COUNCIL
- [Microsoft Enterprise Agreement licenses](/contracts/ocds-b5fd17-85b13e18-db50-4eac-bf3f-a7fc63cbe2c8): Sheffield City Council
- [Consultancy Plus Call Off via YPO Framework](/contracts/ocds-b5fd17-054aa364-3b5a-43be-8bb6-f8e716a8d65f): Sheffield City Council
- [Unified Support](/contracts/ocds-b5fd17-a41aa4df-773b-4285-8186-2e1d65bb2878): Department for Environment, Food & Rural Affairs
- [Microsoft Unified Support](/contracts/ocds-b5fd17-bb6eb6c9-e130-48b8-9737-34b1f064b0c8): The Insolvency Service
- [Microsoft Unified Enterprise Support](/contracts/ocds-b5fd17-ec96daa1-9dfd-4cc9-abf6-b801984e36a3): OFFICE FOR STANDARDS IN EDUCATION, CHILDRENS SERVICES AND SKILLS

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/58c383a2-c134-45e6-b08c-bb4b7464623d-919101)