022-SNBD-24 G CLoud 13: Web Content Manager and Forms system for South Norfolk Council and Broadland District Council - AWARD

The Customer Service, Marketing and Communications teams at Broadland District Council and South Norfolk Council manage all aspects of customer engagement via digital content, email, and digital forms processing for over 120,000 residential properties, and Business Customers for 10,000 business properties. Following pre-market testing in December 2023 the Councils are using the G Cloud-13 framework to source a provider. After carrying out shortlisting on the framework the Councils are pleased to invite you to confirm what you can provide for the implementation and support of a Cloud Hosted system to support Web Content Management and Forms creation. The current website address is https://www.southnorfolkandbroadland.gov.uk/ which had approximately 5,145,300 pageviews in 2023. Currently we have c80 content editors contributing to the site.