Boiler Maintenance

The Services required are: Annual site/service visits - to carry out routine and planned preventative maintenance (PPM). (Completed certificates/service sheets of examination to confirm this) Telephone Support Available – In normal working hours, telephone response by engineer should be within 2 hours of receipt of phone call from NIBSC. Emergency Call Outs – Attendance on site for emergency repairs/fault diagnosis must be within 24 hours of notification of emergency, on a Monday to Friday basis, in the event of one boiler failure. If more than one or all boilers have failed, a 4 hour 24/7 response is required.