# ITSM Service Desk Software

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Surrey and Borders Partnership NHS Foundation Trust](/buyers/surrey-and-borders-partnership-nhs-foundation-trust/contract-awards)
- Contract winner: [FRESHWORKS TECHNOLOGIES UK LIMITED](/contract-winners/freshworks-technologies-uk/public-sector-contract-awards)
- Award value: £64,366
- Tender value: £64,366
- Award date: 21 April 2022
- Published: 16 September 2024
- Contract start: 31 March 2022
- Contract end: 30 March 2023
- Stage: awarded
- Procurement category: services
- Notice ID: 26c63369-fadd-45d9-8738-8d03a6b4d8af-785716
- OCID: ocds-b5fd17-3e287e9e-098c-4103-a309-2c6f44874f6d

## Description

Freshworks Employee Engagement Suite \(EES\) - ITSM Service Desk Software

## Related contract awards

- [Intelligent Automation](/contracts/ocds-b5fd17-5f957491-581d-478b-8374-44ff48f064bc): Surrey and Borders Partnership NHS Foundation Trust
- [Fire Compliance Works](/contracts/ocds-b5fd17-c85b79c4-8004-49f7-99d5-16c7b3c36a1f): Surrey and Borders Partnership NHS Foundation Trust
- [Cyber Data Resilience](/contracts/ocds-b5fd17-7d8a8e12-c0d5-4b11-9c5f-6f9c00c35ea9): Surrey and Borders Partnership NHS Foundation Trust
- [Helpdesk System](/contracts/ocds-b5fd17-18b6e202-1e97-4781-a622-852e0fa663bf): Nottingham University Hospitals NHS Trust
- [Freshservice - ITSM Service Desk Software](/contracts/ocds-b5fd17-addcada1-93d9-44c7-bcf4-8d03269edfb5): Norfolk and Norwich University Hospitals NHS Foundation Trust
- [Regional Operations Centre \(East\) Incident Management Software renewal 2024/25](/contracts/ocds-b5fd17-e356ddb1-f066-4096-b6b1-a6c2813311c5): NHS England

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/26c63369-fadd-45d9-8738-8d03a6b4d8af-785716)