# NHS 111 Telephony Service

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [NHS ARDEN AND GREATER EAST MIDLANDS COMMISSIONING SUPPORT UNIT](/buyers/nhs-arden-and-greater-east-midlands-commissioning-support-unit/contract-awards)
- Contract winner: DHU 111 \(EAST MIDLANDS\) CIC
- Award value: £59,826,559
- Tender value: £59,826,559
- Award date: 10 November 2016
- Published: 2 December 2016
- Contract start: 11 November 2016
- Contract end: 26 September 2021
- Stage: awarded
- Procurement category: services
- Notice ID: bd986103-888c-4ad7-b49d-813affcee7e1-119359
- OCID: ocds-b5fd17-3df466a5-bf5e-4882-96e5-aa076d579b24

## Description

The East Midlands Commissioners joined together to commission an NHS 111 Telephony Service recognising the need and benefits of an at scale collaborative approach\. In coming together to commission an NHS 111 Telephony Service for a population of around 4\.4m with project growth to circa 4\.7m by 2021; The NHS 111 Telephony Service in Derbyshire, Leicestershire, Rutland, Lincolnshire, Northamptonshire and Nottinghamshire will ensure patients have • Increased awareness of the benefits of phoning 111 as a smart call to make • Appropriate levels of care to close calls first time • Access to advice, care and treatment 24 hours a day 7 days a week from appropriately trained and qualified staff • Rapid access to an appropriate clinician • Rapid access to emergency services • Access to locally based community care • Access to quality Self-care advice and guidance\. Additional information: The contracting authority is purchasing on behalf of other contracting authorities: yes NHS Corby NHS Nene NHS Erewash NHS Hardwick NHS North Derbyshire NHS Southern Derbyshire NHS Nottingham North & East NHS Nottingham West NHS Newark & Sherwood NHS Mansfield & Ashfield NHS Nottingham City NHS Rushcliffe NHS Lincolnshire West NHS Lincolnshire East NHS South West Lincolnshire NHS South Lincolnshire NHS Leicester City NHS East Leicestershire & Rutland NHS West Leicestershire Clinical Commissioning Groups

## Related contract awards

- [2108 Electronic Patient Database for NHS Arden & GEM CSU](/contracts/ocds-b5fd17-509b76ea-107e-402e-a787-6c2f3ddabc37): NHS Arden and Greater East Midlands Commissioning Support Unit
- [2064 Smart Messaging Service Renewal for NHS Nottingham and Nottinghamshire ICB](/contracts/ocds-b5fd17-fecb51c4-5094-477b-89a3-8d7ba1406982): NHS Arden and Greater East Midlands Commissioning Support Unit
- [2086 CQRS Stack Observability Platform Renewal for NHS Arden & GEM CSU](/contracts/ocds-b5fd17-e41757a0-c9bc-4855-affa-6ab3dc29a350): NHS Arden and Greater East Midlands Commissioning Support Unit

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/bd986103-888c-4ad7-b49d-813affcee7e1-119359)