# Contact Centre

> A sourced UK public sector contract award published by United Lincolnshire Hospitals NHS Trust.

## Key facts

- Buyer: [United Lincolnshire Hospitals NHS Trust](/buyers/united-lincolnshire-hospitals-nhs-trust/contract-awards)
- Supplier: [Netcall Technology Limited](/suppliers/netcall-technology/public-sector-contract-awards)
- Award value: £80,305
- Tender value: £80,305
- Award date: 7 August 2022
- Published: 4 November 2022
- Contract start: 8 June 2022
- Contract end: 24 March 2025
- Stage: awarded
- Procurement category: services
- Notice ID: 577ff8f4-966d-406c-aa5f-3c833ccb2b34-587012
- OCID: ocds-b5fd17-3d7a38be-b8c7-4a87-8568-a7c77e9a313e

## Description

On premise contact centre to support incoming calls

## Related contract awards

- [Ongoing Digital Project Manager](/contracts/ocds-b5fd17-e1e1442b-ce2d-4906-9002-78e0c5ffb1de) — United Lincolnshire Hospitals NHS Trust
- [Legal Services](/contracts/ocds-b5fd17-12c06dd3-cf43-44dd-8dfe-55a70feb0b0c) — United Lincolnshire Hospitals NHS Trust
- [Re-lining of Carpark Spaces Trustwide](/contracts/ocds-b5fd17-c841189d-13ac-41d0-9d46-4c197d48e06f) — United Lincolnshire Hospitals NHS Trust
- [Commitment Agreement - Magseeds Consumables 2026/29](/contracts/ocds-b5fd17-092946ce-78a8-4795-b811-767a591abece) — United Lincolnshire Hospitals NHS Trust
- [Support for the Netcall Liberty Contact Portal at PCH &amp; the Contact Portal/Opera](/contracts/ocds-b5fd17-01dd9454-1426-42ed-bf82-a76f4765dd7d) — North West Anglia NHS Foundation Trust
- [CST240 Contact Centre Telephony &amp; Multi-Channel Solution &amp; Associated Services - call-off from RM6285 GCA framework](/contracts/ocds-b5fd17-79dcf73e-9657-47e0-a173-af5a1d346f56) — Derbyshire County Council
- [ENHT - Patient Engagement Portal \(PEP\)](/contracts/ocds-b5fd17-95e2f39d-476f-4479-aac7-391fe8d090df) — East and North Hertfordshire NHS Trust
- [Provision of Patient and Healthcare Comms and Related IT Services](/contracts/ocds-b5fd17-49f305d3-df77-4371-9295-38a159855981) — WORTHING BOROUGH COUNCIL
- [Workplace Experience Survey and Analytics](/contracts/ocds-b5fd17-e4177970-f89a-4195-8c9a-64e882225176) — GOVERNMENT PROPERTY AGENCY
- [Provision of Adjudication Support](/contracts/ocds-b5fd17-eaf325f5-9c1e-40fa-9c52-491f2a9aca88) — GOVERNMENT PROPERTY AGENCY
- [SEN20257-SEN-TAXI-Leicester College Freemens Park Campus](/contracts/ocds-b5fd17-73a4bcb4-d738-4d1b-b7d3-f8b6d8b42241) — Leicestershire County Council
- [QHL120 09:00 2026-09-03 Bury St Edmunds to Sunflower SEND Hub, Haverhill - 4-seater Vehicle and a Passenger Assistant required - AWARD](/contracts/ocds-b5fd17-c44dc297-b4bc-4152-b228-fd7765751154) — Suffolk County Council Passenger Transport

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/577ff8f4-966d-406c-aa5f-3c833ccb2b34-587012)
