# Resident Engagement in Housing

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [The Royal Borough of Kingston upon Thames](/buyers/the-royal-borough-of-kingston-upon-thames/contract-awards)
- Tender value: £750,000
- Published: 18 November 2016
- Planned start: 19 December 2016
- Planned end: 18 December 2021
- Stage: open_tender
- Procurement category: services
- Notice ID: 87cd1042-cfe5-412b-9fcb-3db36772ce11-110658
- OCID: ocds-b5fd17-3d6ae918-adca-11e6-9901-0019b9f3037b

## Description

The Royal Borough of Kingston wishes to commission suitably qualified provider\(s\) to deliver a range of Resident Engagement services as set out in the three ‘lots’ which are: Lot 1 – Building, Developing and Supporting Residents’ Capacity to Engage Identify ways of encouraging resident engagement, provide support to current formal and informal groups including tenants and resident associations \(TRA’s\), stakeholder forums, scrutiny panels and community groups in order to increase their engagement with the council as well as developing new residents groups\. Lot 2 - Resident involvement in service design, improvement and decision making Engage residents in service design and improvement particularly those harder to reach/engage residents\. Provide support, knowledge and confidence in enabling residents to take part in the designing, improving and delivery of services including finding solutions to issues in their neighbourhoods, jointly in partnership working with the Council and other agencies\. Lot 3 - Market research and publicity To gain resident feedback on services for the residents and their requirements\. Develop approaches that gives residents the opportunity to influence and shape housing policy and service delivery\. Develop communication and publicity materials in collaboration with the Councils Communication Team\. The contract will commence on 19 December 2016 \(TBC\) and will be for a period of three years, with an optional extension of 1\+1 years, to be exercised at the Council’s discretion\.

## Related contract awards

- [Kingston Small Sites 2 - RIBA Stages 0-2, Stage 3: Design Services](/contracts/ocds-b5fd17-df47962a-54f5-4d1d-b1b3-9dba650e2a74): The Royal Borough of Kingston upon Thames
- [Security / Manguarding 2026](/contracts/ocds-b5fd17-47cc42e8-9198-45f1-82d4-c59dcd15c107): The Royal Borough of Kingston upon Thames
- [Highways asset management s/w](/contracts/ocds-b5fd17-b5c941b3-c927-4f46-9d6e-86d7031a5470): The Royal Borough of Kingston upon Thames

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/87cd1042-cfe5-412b-9fcb-3db36772ce11-110658)