# Out of Hours Service

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [WANDLE HOUSING ASSOCIATION LIMITED](/buyers/wandle-housing-association-limited/contract-awards)
- Contract winner: [Morgan Sindall Property Services Limited](/contract-winners/morgan-sindall-property-services/public-sector-contract-awards)
- Award value: £300,000
- Tender value: £300,000
- Award date: 22 January 2026
- Published: 17 March 2026
- Contract start: 1 April 2026
- Contract end: 31 March 2027
- Stage: awarded
- Procurement category: services
- Notice ID: 098ed8d0-ae0c-4416-b153-0047095a040b-888909
- OCID: ocds-b5fd17-3cf98f53-93c2-485b-bdbf-bce6cf42ebfc

## Description

Wandle Housing Association has completed a direct award via the Pagabo Total Facilities Management Framework, Lot 3- Facilities Management Services up to £1m annual Call Off Contract Value\. The contract is for the provision of an Out of Hours \(OOH\) call handling service to ensure residents receive timely and effective support for emergency housing repairs outside of standard working hours\. Additional information: Wandle Housing Association has completed a direct award via the Pagabo Total Facilities Management Framework, Lot 3- Facilities Management Services up to £1m annual Call Off Contract Value\. This contract is for 12 months with four consecutive 12 months extension options available\. This makes the total maximum term of 60 months with no further option to extend\.

## Related contract awards

- [Leasehold and Mixed Tenure Cyclical Decorations and Externals](/contracts/ocds-b5fd17-117597ee-f95d-4c0d-a571-5dda4748617f): WANDLE HOUSING ASSOCIATION LIMITED
- [Procurement of Phase 1 Cladding and Remedial Works - Chloe Court and Thalia Court](/contracts/ocds-b5fd17-11b4b885-ddb7-4822-9844-b6e521b8bf13): WANDLE HOUSING ASSOCIATION LIMITED
- [Social Housing Asset Management and Resident Engagement Platform](/contracts/ocds-b5fd17-2a45527a-2ec2-426d-aa51-0d9aacd49e31): WANDLE HOUSING ASSOCIATION LIMITED
- [Maintenance Measured Term Contract for Building Reactive Maintenance and Repair and Preventative Maintenance - AWARD](/contracts/ocds-b5fd17-b46a913f-4481-424a-a1b5-0d82f785fc9a): Thames Valley Police
- [Out of Hours and Make Safe](/contracts/ocds-b5fd17-219f0778-9e9a-46f1-a10e-34e8ab5886e2): GATEWAY HOUSING ASSOCIATION LIMITED
- [Burlington Junior School Expansion](/contracts/ocds-b5fd17-edb9dd47-358e-4995-b752-8f85e0fe16e7): The Royal Borough of Kingston upon Thames

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/098ed8d0-ae0c-4416-b153-0047095a040b-888909)