# Fault Reporting & Case Management System

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Bath and North East Somerset Council](/buyers/bath-and-north-east-somerset-council/contract-awards)
- Contract winner: mySociety
- Award value: £46,000
- Tender value: £46,000
- Award date: 1 September 2025
- Published: 1 September 2025
- Contract start: 31 October 2025
- Contract end: 30 October 2026
- Stage: awarded
- Procurement category: goods
- Notice ID: 02ebde15-7496-4d04-b582-813c251d5cc6-861527
- OCID: ocds-b5fd17-3c3c021c-86b1-4098-92bd-bb1691f7d1b1

## Description

Fault Reporting and Case Management System

## Related contract awards

- [Network Projects Kit](/contracts/ocds-b5fd17-a269df59-10ef-4f59-b174-0e6cf0d29e99): Bath and North East Somerset Council
- [Best Start in Life Programme System](/contracts/ocds-b5fd17-7c49f5e3-ba45-478a-bf56-686109bd14f9): Bath and North East Somerset Council
- [Legal Services](/contracts/ocds-b5fd17-69993e66-06a1-4264-89b2-9b39a7dd0287): Bath and North East Somerset Council
- [FixMyStreet Software](/contracts/ocds-b5fd17-6080bbc2-7d58-4053-847b-1c454f47945f): Bristol City Council
- [Waste Works System 2024](/contracts/ocds-b5fd17-674c77ce-daf6-4014-915f-fd2108192065): The Royal Borough of Kingston upon Thames
- [Waste Works System 2022](/contracts/ocds-b5fd17-01a13ef6-6a62-443d-a1fd-78f48d001066): The Royal Borough of Kingston upon Thames

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/02ebde15-7496-4d04-b582-813c251d5cc6-861527)