# Contact Centre Solution

> A sourced UK public sector contract award published by Kirklees Council.

## Key facts

- Buyer: [Kirklees Council](/buyers/kirklees-council/contract-awards)
- Supplier: [Netcall Technology Ltd](/suppliers/netcall-technology/public-sector-contract-awards)
- Award value: £285,284
- Tender value: £285,000
- Award date: 15 May 2024
- Published: 16 May 2024
- Contract start: 16 February 2024
- Contract end: 15 February 2027
- Stage: awarded
- Procurement category: services
- Notice ID: 64f6e28b-fe74-4042-8eeb-3606befcd23a-751636
- OCID: ocds-b5fd17-3b7bc8fc-1653-4d27-af77-23a38c2596e9

## Description

Provision of a Contact Centre Solution Contract awarded via NHS SBS Patient/Citizen Communication &amp; Engagement Solutions Framework Agreement

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/64f6e28b-fe74-4042-8eeb-3606befcd23a-751636)
