# Ministry of Justice Service Desk - FOR TRANSPARENCY PURPOSES ONLY

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Ministry of Justice\.](/buyers/ministry-of-justice/contract-awards)
- Contract winner: [CGI IT UK Limited](/contract-winners/cgi-it-uk/public-sector-contract-awards)
- Award value: £24,122,412
- Tender value: £15,039,480
- Award date: 27 November 2019
- Published: 22 January 2020
- Contract start: 28 November 2019
- Contract end: 27 November 2024
- Stage: awarded
- Procurement category: services
- Notice ID: c88c262c-361c-410a-9b9f-24cad3f69a8c-338828
- OCID: ocds-b5fd17-3ab71ed9-0638-4cf8-aaf7-cd5c9dc2a865

## Description

Provision of a service desk service for the Ministry of Justice \(MoJ\) which shall be a point of contact through which end-users of the MoJ's IT services can direct IT incidents and requests for service\. Additional information: FOR TRANSPARENCY PURPOSES ONLY - Competition undertaken via Crown Commercial Service Framework Technology Services 2

## Related contract awards

- [Business Administration, Customer Service Specialist and Customer Service Practitioner Apprenticeships](/contracts/ocds-b5fd17-0a32ec4b-5474-4411-b906-4c63da470b6e): Ministry of Justice
- [Award of a call off contract under the Prison Education Dynamic Purchasing System for the provision of Forklift course for prisoners at HMP Leyhill](/contracts/ocds-b5fd17-6d1cadd2-ad0b-4bab-9490-9773be2334c5): Ministry of Justice
- [Call off Contract Under Prison Education Dynamic Purchasing System for CSCS courses for Prisoners at HMP Stoke Heath](/contracts/ocds-b5fd17-b88c2c33-d04c-4778-a296-09942034a70e): Ministry of Justice
- [Risk Stratification Cohorting](/contracts/ocds-b5fd17-0f273903-408d-4755-a107-4c494e33f120): NHS England
- [IAM Platforms](/contracts/ocds-b5fd17-e53e6146-c0a9-42a9-a6f2-849d5fbcdecb): NHS England
- [Fully Managed Payroll](/contracts/ocds-b5fd17-57737ab9-68a4-42ad-8809-b9934ad487e1): The National Archives

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/c88c262c-361c-410a-9b9f-24cad3f69a8c-338828)
