# 2023-084 Modern IT Service Management

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Ofgem](/buyers/ofgem/contract-awards)
- Contract winner: IVANTI UK Limited
- Award value: £114,056
- Tender value: £114,056
- Award date: 19 July 2023
- Published: 20 September 2023
- Contract start: 31 July 2023
- Contract end: 30 July 2026
- Stage: awarded
- Procurement category: services
- Notice ID: 70eed2dc-a2e1-4009-bf83-23a4c4d87f7a-682262
- OCID: ocds-b5fd17-390e392e-8253-424e-8924-82a8e1bf706a

## Description

Support, Maintenance and Subscription Licenses for Ivanti IT Service Management \(Service Desk\)

## Related contract awards

- [2026-027 Non-Domestic Consumer Research](/contracts/ocds-b5fd17-1753c6a4-5dd3-4b8a-927d-aa21fa83785f): Ofgem
- [2025-114 Direct Internet Access](/contracts/ocds-b5fd17-a4a4f41b-cac9-45e3-94ff-ff4315316d3a): Ofgem
- [Telephony Solutions](/contracts/ocds-b5fd17-22ed2f0c-7c22-4f79-a52e-22e4925aac72): Ofgem
- [Ivanti Neurons Renewal](/contracts/ocds-b5fd17-e5e05931-83c6-44e9-b64d-734d5767bf90): WEST MIDLANDS COMBINED AUTHORITY
- [Helpdesk Ticketing System](/contracts/ocds-b5fd17-0fe32ca2-f2c1-4a1a-b57f-e91abd266c56): University of Lincoln
- [Ivanti Cherwell ITSM subscription](/contracts/ocds-b5fd17-8e93c80f-bb01-46cb-81da-5d59b82fbb80): UNIVERSITY OF EAST ANGLIA

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/70eed2dc-a2e1-4009-bf83-23a4c4d87f7a-682262)