# Automated Call Service

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [South Tyneside Council](/buyers/south-tyneside-council/contract-awards)
- Contract winner: [VOICESCAPE LIMITED](/contract-winners/voicescape/public-sector-contract-awards)
- Award value: £75,500
- Tender value: £75,500
- Award date: 17 March 2023
- Published: 31 March 2023
- Contract start: 17 March 2023
- Contract end: 16 March 2024
- Stage: awarded
- Procurement category: services
- Notice ID: 179a36dc-d98d-4c15-98be-f1f642e4ac08-630677
- OCID: ocds-b5fd17-38a55609-8276-45cc-a23d-a70b253927e1

## Description

Call to collect - South Tyneside Homes automated calling contract\. Direct call off from G Cloud 13

## Related contract awards

- [Abritas Housing Lettings Software](/contracts/ocds-b5fd17-f6f168e3-6f1b-4828-a63f-df809142837c): South Tyneside Council
- [Library Management System software and services](/contracts/ocds-b5fd17-8ef712ef-ca78-4470-82d7-11b7b0d19424): South Tyneside Council
- [Housing Software](/contracts/ocds-b5fd17-eecd109b-606d-43eb-8129-997898459d6a): South Tyneside Council
- [Collections, Caseload Manager, and Paypoint Integration](/contracts/ocds-b5fd17-3b49b885-d13e-4bcd-990d-a3a9191ec50f): ROOFTOP HOUSING GROUP LIMITED
- [GB-Norwich: Income Analytics and Engagement service 2026](/contracts/ocds-b5fd17-32b9fcee-8453-423f-9bdc-86e7c60ebec6): Flagship Housing Limited
- [GB-Norwich: This is an award against Gcloud 14 RM1557\.14 for Income Analytics and Engagement service 2026](/contracts/ocds-b5fd17-57a45bed-fff6-4816-8083-6a18b969ffaa): Flagship Housing Limited

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/179a36dc-d98d-4c15-98be-f1f642e4ac08-630677)