# AI Virtual Agent for South Norfolk District Council - Variation

> A sourced UK public sector contract award published by Suffolk Coastal District Council and Waveney District Council.

## Key facts

- Buyer: [Suffolk Coastal District Council and Waveney District Council](/buyers/suffolk-coastal-district-council-and-waveney-district-council/contract-awards)
- Supplier: [ICS AI Ltd](/suppliers/ics-ai/public-sector-contract-awards)
- Award value: £106,229
- Tender value: £106,229
- Award date: 30 July 2025
- Published: 21 July 2026
- Contract start: 1 August 2025
- Contract end: 31 July 2027
- Stage: awarded
- Procurement category: services
- Notice ID: dfd1afc1-1bd1-4fb5-a364-242e910d6eb8-907493
- OCID: ocds-b5fd17-3823b8d3-29ef-4eec-b577-841f80e8e8d9

## Description

This is a Contract Award Notice \(Variation\) for South Norfolk District Council Additional information: This is a Contract Award Notice for a Variation to the original call off contract\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/dfd1afc1-1bd1-4fb5-a364-242e910d6eb8-907493)
