# Granicus govService Platform 2023-2026

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [The Royal Borough of Kingston upon Thames](/buyers/the-royal-borough-of-kingston-upon-thames/contract-awards)
- Contract winner: [GRANICUS-FIRMSTEP Ltd](/contract-winners/granicus-firmstep/public-sector-contract-awards)
- Award value: £376,632
- Tender value: £376,632
- Award date: 30 August 2023
- Published: 11 October 2023
- Contract start: 5 September 2023
- Contract end: 4 September 2026
- Stage: awarded
- Procurement category: goods
- Notice ID: 273ade67-7d74-465e-9856-2dbc988a4cdc-688048
- OCID: ocds-b5fd17-37cac810-a845-45fc-a4ab-cb23e22dd648

## Description

Granicus govService Platform is a subscription-based software for the customer services centre to manage the receiving, processing and tracking of the progress of the service requests from the users and enable users to submit service requests online\.

## Related contract awards

- [Provision of Core infrastructure products and services](/contracts/ocds-b5fd17-b848354f-83e0-4d1b-8f6b-9c467edb9fda): The Royal Borough of Kingston upon Thames
- [Portal for HR Professional advice, policies, practises and forms](/contracts/ocds-b5fd17-40cd6709-4ce6-4ac4-bb2e-e3b77121c9a5): The Royal Borough of Kingston upon Thames
- [External Employers Agent and Cost Consultant \[RIBA 3-7\] Villiers Road](/contracts/ocds-b5fd17-586e5869-67dc-47b6-8961-e4e5f91d8c58): The Royal Borough of Kingston upon Thames
- [Granicus Forms Cloud-Based Platform for Communications, Citizen Engagement, Digital Services and Service Delivery](/contracts/ocds-b5fd17-13cc85c2-57b5-427f-8738-f536eeba4ce1): Epping Forest District Council
- [Granicus Forms Cloud-Based Platform for Communications, Citizen Engagement, Digital Services and Service Delivery](/contracts/ocds-b5fd17-b4964670-bfd3-4bea-b724-c77ea671f355): Epping Forest District Council
- [Public Consultation Software EngagementHQ](/contracts/ocds-b5fd17-7006a042-2d64-4ece-a7ce-c39af90e613d): Stroud District Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/273ade67-7d74-465e-9856-2dbc988a4cdc-688048)