# CA5677 - SE2520 - Inbound Telephony Services - Crown Commercial Services Framework RM1045 Lot 4

> A sourced UK public sector contract award published by Southend University Hospital NHS Foundation Trust.

## Key facts

- Buyer: Southend University Hospital NHS Foundation Trust
- Supplier: [Netcall Telecom Limited](/suppliers/netcall-telecom/public-sector-contract-awards)
- Award value: £0
- Award date: 14 February 2019
- Published: 14 February 2019
- Contract start: 1 April 2019
- Contract end: 31 March 2022
- Stage: awarded
- Procurement category: works
- Notice ID: 88ad84c5-9666-4366-ba99-0fa6f74ac0fe-269839
- OCID: ocds-b5fd17-36722c35-4dd9-485e-9f97-cf81a900c7a0

## Description

Suppliers are invited to bid to supply a solution that provides facilities for Contact Centre Solutions, Switchboard Console, Integrated Appointment Management, Incident Alerting, Voice Recognition and IVR, Voicemail services and an Optional Patient Portal facility for management of appointment letters To access this competition: Registered: Login to https://suppliers\.multiquote\.com and view the opportunity CA5677\. Not registered: Visit https://suppliers\.multiquote\.com then register and quote CA5677 as the reason for registration\. Any queries please contact MultiQuote on 0151 482 9230\.

## Related contract awards

- [CA8184 - Wi-Fi, Broadband and Telephony services](/contracts/ocds-b5fd17-b413b4e4-fd6b-4908-8993-9673436a0aa1) — Southend University Hospital NHS Foundation Trust
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- [CA7829 - Provision of Cash Collection service via YPO framework 324F-20](/contracts/ocds-b5fd17-1518888c-0d48-4c6e-8e6f-afd072253b9a) — Southend University Hospital NHS Foundation Trust
- [CA7834 - Refurbishment of Lift 24, Prittlewell Building, Southend University Hospital](/contracts/ocds-b5fd17-6793ed06-6766-484b-b190-12b9be6c3bc4) — Southend University Hospital NHS Foundation Trust
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- [Netcall - Patient Hub Results Solution - small](/contracts/ocds-b5fd17-ecbe6b0e-f746-4f9e-9a0d-b1d1c90b7ddf) — DSFS c/o Chesterfield Royal Hospital
- [Provide the Fit Out of 1st Floor of Waterdale, Doncaster DN1 3BU](/contracts/ocds-b5fd17-15f392dc-2c8c-4216-8b88-804f4b3853f8) — Rotherham Doncaster and South Humber NHS Foundation Trust
- [Fencing in Public Park and Open Spaces within Taunton](/contracts/ocds-b5fd17-d472a6fd-6974-4ac9-93b3-3128ed385305) — Taunton Town Council
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- [Consultancy re\. Replacement of Roof and Solar Panels at Cranleigh Health Centre](/contracts/ocds-b5fd17-af1cb71b-f07c-4aaf-b4e0-bd778e6e30a7) — NHS PROPERTY SERVICES LIMITED

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/88ad84c5-9666-4366-ba99-0fa6f74ac0fe-269839)
